Support & Maintenance

We draw upon our significant knowledge and expertise of mission critical and data centre environments, technology and operations to provide a collaborative approach to maintenance and support throughout the lifetime of your infrastructure.

Onsite Maintenance Services


Our Data Centre Maintenance & Support Services Team delivers a comprehensive range of expert planned preventative maintenance, 24x365 emergency call-out, energy optimization and enhanced support services.

We support a wide range of mission critical technology including air-conditioning, chilled water systems, UPS, generator, fire suppression, environmental monitoring, management and associated mission critical infrastructure.

Consultancy, Survey and Audit


With years of experience of designing, building and managing mission critical data centre infrastructure, We offers knowledgeable expert advice on all aspects of data centre design, providing a range of survey and audit services specifically focused on the optimization of your data centre assets.

Critical Facility Management


Managing daily data centre infrastructure operational challenges associated with complex technology and multi-vendor relationships can be frustrating and time-consuming, depriving you of precious time to focus on what is important. Clients are challenged with maintaining a full range of data centre infrastructure while addressing budget pressures, critical project deadlines, and shortage of skilled resources. Opting to outsource the facilities management of your entire data centre environment, or parts thereof, to a trusted service provider is a smart alternative.

Remote Monitoring

 


24/7 Remote Monitoring service designed to view your mission critical infrastructure. Our Technical Support Team will monitor and investigate alarm conditions as and when they occur, diagnosing, fixing where possible and arranging for site attendance when deemed appropriate by invoking the ‘Support’ contract SLA on behalf of the client